Which PABX phone system is better?

There are many phone systems out there for businesses and what is the best really depends on what you need. Most businesses are happy to be able to answer 1-100 or more incoming calls and simply want the option to place a call on hold and or transfer the call. If that is you then any Hybrex, LG-Ericsson, Samsung, Alcatel, Commander, etc will do the job. 80-90% of businesses just want to take, make, or transfer a call and of course hang up on them after providing a service or product.

What to look for?

If you need the basics then look for a phone system that offers you an easy to use handset, and that will not cost the world. Look out for brands that offer at least 1yr warranty.

AVOID:

Buying more than you need, but select a system that can grow with you so you can always save money now and add to it when you need it. Avoid contract purchases as you can normally finance hardware yourself or thru a broker without being contracted into long phone plans with supposed cheap calls. Nothing is free and I have heard companies paying 5 times the usual cost of hardware when they have signed into a 2-5 year phone plan deal.

What do I need?

Consider do you need an answering machine for about $50, or a professional voicemail system from $300. An answering machine is great if you just need basic messages and is cheap. if you want to customise messages and calls, then voicemail built into a Hybrex or LG system is great as you have options to take multiple messages at the same time on multiple lines and you can have 1 message for line 1 and another for line 2 and so on. Do you need auto-attendant? Auto-attendant features let a PABX system answer your calls whilst you are busy and then direct the call to voicemail or to the warehouse, or to a mobile phone, etc.

Summary:

If you have just 1 phone line then save your cash and avoid a phone system. if you want the basics (take, make, transfer calls) then go for basic systems at good value that you can upgrade and watch the costs of upgrades.

Happy hunting, searching, buying, installing or repairing. Source

With business grade mobile, voice and data systems to complement their first class digital phone systems, Commander are the complete communications solution for business. They provide end to end communication solutions from business phone system design, installation, and training and post sales support. Commander Centre is your one stop, one point of contact, one bill solution shop, supporting your business needs. They have a range of services available including office phone systems, PABX phone systems, Business Telephone System, managed networks and mobile phones throughout Brisbane and Australia. A range of leading edge IP enabled phone systems starting from 2 lines 2 handsets for small, medium customers to large scale PABX for corporate organizations, including the latest in VoIP Technology (Voice over Internet Protocol). Their Office Telephone Systems with Easy upgrade & expansion options available with Commander’s unique rental plans with no minimum upgrade value. A comprehensive range of call plans for your office phone systems offering large savings on local, national, international and fixed to mobile call spend. They provide their Satellite Phone Systems with a wide range of satellite accessories and systems. 

Satellite phone systems provide critical telecommunications solutions to businesses that are not in rage of typical cellular services. These can vary from Airplanes, Maritime ships, trucks and remote areas where mobile coverage is poor. Siemens provide a wide a portfolio of phone systems, With the most popular Siemens phone systems being the Siemens Hipath 3000/5000 and the DX. The main advantage of the Siemens platform range is that it provides true CTI convergence and flexibility. This provides Businesses with the knowledge that they will not have to replace their systems year after year. The Siemens phone system is both upgradable and expandable. They provide sales, service and support of Commander Phone systems, Network (Fixed line), Mobile phones, Data and Broadband.

Today’s ever increasing changes in demographics and globalization present challenges to business and opportunities for development. They have a range of products and solutions to meet these changes. Their personal service means greater productivity for you as the Technician already knows your equipment and setup so reprogramming, or service issues a dealt with quickly minimizing the downtime of your system. It is their consistent personalized service from sales through to support areas that sets your business apart and not allowing you to become just a number in a faceless crowd. Source

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We supply the Commander NT is available in both full scale and compact platforms:

NT132, with capacity for up to 80 incoming lines and 127 extensions
NT40, supporting up to 16 incoming lines and 24 extensions

Recommended for users with high volume calling or call handling requirements, the T7316N handset offers 24 programmable function keys, each giving one touch access to frequently used numbers or features such as last number redial, transfer and call forwarding.

Call 1300 044 055

sales@everytel.com.au

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Avaya IP Office phone system

is an all-in-one solution specifically designed to meet the communications challenges facing small and medium sized businesses.

Due to its modular design, Avaya IP Office telephone system can scale from 2 to 360 extensions to meet the needs of home offices, small businesses, stand-alone business locations, and multiple branches and head offices. Built on Avaya’s latest advancements in converged voice and data technology, small-mid sized businesses can benefit from many of the advantages that sophisticated communications can deliver.

Avaya IP Office Solutions

FixTel provide customers a powerful way to capitalise on the benefits of IP Telephony. FixTel can provide a complete communications architecture that includes Avaya software, infrastructure and voip services.